Yasna.ai - our AI platform for in-depth interviews

Privacy Statement

Tiburon Research SIA, a company registered in Latvia under number 40103670887, with principal place of business at Krišjāņa Barona iela 32-12, Rīga, LV-1011 ("Tiburon Research" or "Company") is a technology provider helping businesses to conduct their market research studies and to enhance their business decision making process.
This Privacy statement ("Privacy Policy") explains how we use personal data we collect about you, when you access, register and use our services via www.fastuna.com website ("Site"). Please read it carefully together with our Terms of Service (https://fastuna.com/terms) which also govern any activities you may conduct on the Site. By using our Site, you consent to this Privacy policy and Terms of Service.
1. What information do we collect about you
Business users
We collect information you provide directly to us when using our Site and Services. More specifically, we collect personal data when you register with www.fastuna.com and allow us to create your account, request a white paper, participate in a contest or promotion, fill out a form, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The personal data we may collect in such instances includes your name, surname, email address, place of employment, phone number, location, and any other personal data you choose to provide.
Research participants ("Respondent")
When using our Services to participate in a research you are normally asked to provide your opinion on various products, services, ideas, etc. Businesses rely on your anonymous opinion when making marketing or other decisions. We do not collect and do not process personal data from you and thus we strictly prohibit provision of any personal data via our online questionnaires. At the same time we may collect very limited technical information in order to ensure your access to the Site.
You may be redirected to our online questionnaires by other resources, portals, research panels you joined before. In this case the processing of your personal data is managed by these resources, portals, research panels in accordance with their privacy policies. Please consult with such policies in order to understand how your personal data are processed.
2. Why we collect personal data from you
The primary purpose, why we collect personal data from Business Users is provision of market research Services via this Site.
In order to fulfill this contract, you shall complete the registration procedure at the end of which your account on the Site will be created. Our Company will collect the personal data you completed in the registration form and process it in accordance with this Privacy Policy using automated means. This is also explained in more detail in our Terms of Services.
3. How we use your personal data
We may use personal data that we collect about you or that you provide to us to:
‣ Fulfil our contract with you;
‣ Keep a record of all Business Users;
‣ Provide, maintain and improve our products, Site and Services;
‣ Send you technical notices, updates, security alerts and support and administrative messages;
‣ Respond to your comments, questions and requests and provide customer service;
‣ Communicate with you about products, services, offers, promotions, rewards and events offered by us and others, and provide news and information we think will be of interest to you;
‣ Personalize and improve our Site and our Services and provide advertisements, content or features that match user profiles or interests.
We will take all reasonable steps to ensure that any personal data we process are accurate, adequate, relevant and not excessive, given the purpose for which they were obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless you have consented to this.
We will NEVER use your personal data for any purpose other than as described in this policy. We do not sell, trade, or otherwise transfer to outside parties your personal data. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this personal data confidential.
We take reasonable measures to help protect personal data about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. All personal data you provide to us is encrypted and stored on our secure servers behind firewalls.
List of trusted third parties:
Hosting services — Microsoft corporation (Azure services) — visit their privacy policy
4. Personal data, processed with automated means. Tracking
When you access your accounts with the Site, we automatically collect personal data about you, which may include:
‣ With your consent, we may collect information about location of your device when you access our Site or Services.
‣ We collect information about the device you use to access our Site or Services. Such information may include the hardware configuration of your device, operating system and version, browser version and settings, language and timezone settings, unique device identifiers.
‣ We log information about your use of our Site and Services, including the type of browser you use, pages viewed, your IP address and the page you visited before navigating to our Site or Services.
‣ We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. For more details please read paragraph 5 of this Policy.

If you do not want us to collect this information, do not use our Site or Services.
5. Cookies
By continuing to use the Site, you agree to our use of cookies and similar technologies ("Cookies") and the collection of personal data from your PC/Laptop or other computing device you may use to access our Site.
The Site collects personal data/information using 'cookies' and functionally similar technologies. Cookies are small files stored on your computer. Specifically, in respect of cookies, further details of what cookies are can be found by visiting www.aboutcookies.org. We use the following cookies:
The cookies used in connection with our Services are as follows:
Necessary cookies content
It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer. However, if you do prevent our Site from using cookies, our Services will not work properly and you will not be able to use them.
6. Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any personal data/information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
7. How сan you manage your personal data
You have the right to access, correct, request a copy of or delete personal data we hold about you. You also have the right for all the personal data you have provided to us, to be transferred to another party.
In all of these cases, please contact us by e-mail at ask@fastuna.com or by letter sent to:
Ref: Tiburon Research SIA
Address: Krišjāņa Barona iela 32 - 12, Rīga, LV-1011.
You may also use various mechanisms we provide to manage your personal data.
Account Information. You may access, update or correct information about you at any time by logging with your account on the Site. If you wish to block/deactivate your account, please contact us at ask@fastuna.com, but note that we may retain certain personal data as required by law or for legitimate business purposes. We may also retain cached or archived copies of personal data about you for a certain period of time.
Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies please read carefully paragraph 6 of this Policy.
Promotional communications. You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, please note that we may still send you non-promotional communications.
Push notifications. With your consent, we may send push notifications or alerts to your browser. You can deactivate these messages at any time by changing the notification settings for your browser.

8. Retention of your information
We retain your information attributed to you, only for as long as is necessary to fulfil the purposes for which it was collected.
9. Changes to our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page: www.fastuna.com/privacy. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring for periodically visiting this Privacy Policy to check for any changes.
Last modified: 20.05.2018
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: ask@fastuna.com.
Tiburon Research SIA
Address: Krišjāņa Barona iela 32 - 12, Rīga, LV-1011 Contact us: ask@fastuna.com