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The annoying pricing model that we stay away from
Let's talk about a subtle but widespread practice called "drip pricing" – where optional fees discreetly add up, leaving customers with unexpected costs.
The UK government recently found that more than half of firms in the entertainment and hospitality industries operate some kind of drip pricing (read full report here) and one of the notorious culprits is the airline industry.
Airline Extra Fees
Airlines introduce extra optional fees, such as charges for seat selection, baggage, or priority boarding. These fees can catch customers off guard and lead to an inflated final cost (particularly, if paid at the airport).
Hospitality Industry Surprises
Resort fees, parking charges, or Wi-Fi fees might be added on top of the advertised room rate. Often consumers discover these charges only at checkout and can't do anything about it since the service has been already provided.
At Fastuna we believe in clear and upfront pricing.
No Hidden Fees
Our pricing is straightforward. We only have 3 price levels even though we operate in nearly 60 markets. There are no hidden costs or surprise charges.
Our pricing structure provides a clear breakdown of all costs, ensuring our clients know exactly what they are paying for.
Our commitment to transparency is rooted in a customer-centric approach. Our clients can testify to that (check Success stories of Haleon, Beiersdorf and Bayer on Fastuna).
Ask questions about our pricing model – we will be happy to tell you more about it, although there is not much to say. We're an open book, and our pricing is crystal clear :)
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